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Training Executive

Company Summary

Yewale Group began with a Small tea outlet in Pune, Maharashtra, and has now rapidly grown into a Pan-India Sensation, Having a legacy of 40+ years, And multiple franchisees given across the country I.e. 500+ in Just 6 years, Headquartered in Pune, Maharashtra, There is a different sector where Yewale Group has involved in like Manufacturing, Services, etc. Soon Yewale Group will expand into the International Markets. This is not just a story of growth but of innovation, resilience, and a love for unique Flavors.

Job Description

  • Job Title: Training Executive
  • Location: Pune
  • Department: Operation
  • Reports to: Operation Head / Manager
  • Experience: 1-3 years
  • Qualifications: MBA in (Operations)
  • Industry Preferred: Franchise business,FMCG,Food Processing
  • Age Required:25- 45 Years

Purpose of the Job

To design, implement, and oversee effective training programs for franchisees and their staff, ensuring consistency in operational standards, customer service, and brand values.

Primary Responsibilities

  • Create comprehensive training modules covering operations, customer service, product knowledge, and brand standards.
  • Design training materials, manuals, and resources that convey franchise policies and best practices.
  • Organize and conduct training sessions, workshops, and pre-launch training for franchisees and their teams.
  • Facilitate engaging training sessions in-person and online, using varied instructional techniques.
  • Evaluate training effectiveness using assessments, feedback, and performance metrics.
  • Maintain records of training activities and outcomes, and report to senior management.

Secondary Responsibilities

  • Assist in the creation and updating of training materials based on franchisee feedback and performance data.
  • Provide recommendations for training program improvements and innovations.
  • Support cross-departmental initiatives that involve training and development.
  • Keep abreast of industry trends and best practices to ensure the training program remains relevant.
  • Adapt training to fit specific franchise needs, considering local demographics and operational challenges.

Financial Responsibilities

  • Monitor training budget and expenses, ensuring they align with financial plans.
  • Report on training costs and ROI to senior management.
  • Help manage costs associated with training sessions and materials.

Staff Supervisory

  • Number of Employees Managed: N/A
  • Types of Employees Managed: Franchise owners, Operation executives, NSO Executive. Assistant managers,

Interaction With Partons And Public

  • Franchise owners, Operation executives, NSO Executive. Assistant managers,CCTV operators, Outlet Employees, Outlet Manager etc.

Physical Demand

  • Frequent travel to franchise locations and other sites, which may include driving or using public transportation.
  • Occasionally lifting and carrying items such as documents, equipment, or promotional materials.
  • Ability to handle occasional long hours and manage multiple tasks under pressure.
  • Ability to work in different environments, including office settings, store locations, and outdoor sites, which may involve varying temperatures and weather conditions.

Requirements

  • Required bachelor's degree in business administration, Hospitality management or diploma in relevant field
  • Proven experience in Training Executive role, preferably within the franchise or FMCG industry
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