Close

Operation Executive

Company Summary

Yewale Group began with a Small tea outlet in Pune, Maharashtra, and has now rapidly grown into a Pan-India Sensation, Having a legacy of 40+ years, And multiple franchisees given across the country I.e. 500+ in Just 6 years, Headquartered in Pune, Maharashtra, There is a different sector where Yewale Group has involved in like Manufacturing, Services, etc. Soon Yewale Group will expand into the International Markets. This is not just a story of growth but of innovation, resilience, and a love for unique Flavors.

Job Description

  • Job Title: Operation Executive
  • Location: Pune
  • Department: Operation
  • Reports to: Assistant Operation Manger
  • Experience: 1-3 years
  • Qualifications: B.tech (food technology), Any Graduate
  • Industry Preferred: Franchise business,FMCG,Food Processing
  • Age Required: 18 – 35 Years

Purpose of the Job

The Operation Executive is responsible for ensuring the efficient and effective operation of franchise locations by supporting franchisees, overseeing training and development, and maintaining high standards of compliance and quality. The Operation Executive also plays a key role in managing new store openings, evaluating locations, and fostering positive relationships with franchisees to align their operations with company goals.

Primary Responsibilities

  • Conduct site visits to assess franchisee performance, offer feedback, and resolve operational issues.
  • Develop and deliver training programs on operational processes, customer service, and product knowledge.
  • Ensure franchisee compliance with legal, regulatory, and brand standards, including health and safety regulations.
  • Conduct audits to assess compliance with operational protocols and quality guidelines.
  • Build and maintain positive relationships with franchisees.
  • Act as the primary point of contact for operational matters.
  • Work with franchisees to develop and implement operational plans that meet company goals.

Secondary Responsibilities

  • Coordinate with franchise owners and vendors for successful store setup.
  • Provide honest and accurate feedback based on observations.
  • Compare processes with industry standards to find improvements.
  • Address conflicts and safety issues with appropriate urgency.
  • Facilitate communication and coordination between teams for efficient workflow.

Staff Supervisory

  • No. of employees managed: N/A
  • Type of employees managed: N/A

Financial Responsibilities

  • Assist in managing the operational budget, ensuring expenditures align with financial plans and targets.
  • Monitor and report on operational expenses, ensuring they are within budget and providing insights for cost control.
  • Preparing Franchise sales report.

Interaction With Partons And Public

  • Franchise owners, clients, Operation executives, NSO Executives, Local communities, events, public events, customers

Physical Demand

  • Frequent travel to franchise locations and other sites, which may include driving or using public transportation.
  • Occasionally lifting and carrying items such as documents, equipment, or promotional materials.
  • Ability to handle occasional long hours and manage multiple tasks under pressure.
  • Ability to work in different environments, including office settings, store locations, and outdoor sites, which may involve varying temperatures and weather conditions.

Working Conditions And Environment

  • Work Mode: Field work
  • Employment Type: Full-time, Permanent
  • Working Hours: 9:00 AM - 6:00 PM, with occasional extended hours as needed.
  • Working Days: Monday- Saturday (Sunday off)
Get a Franchise